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MG Store: How to Resolve Guest Account Login Failure or Lost Game Data

Source:MIRACLE GAMES Release Time:2025-12-03 15:49:20 Views:66

Experience good games, come to Miracle Games Store!



Dear Player,

If you are experiencing issues with entering the game using a Guest Account, or if your character data has disappeared or been replaced by a new account, please follow the steps below:


1. Confirm Whether Your Account Was Previously Bound (Phone number/ Email)

If you have previously completed any form of account binding, simply return to the game login screen and select the corresponding login method to restore your original game data.

Players who have already bound their accounts can recover all game progress normally.


2. If You Are Using a Guest Account, Please Provide the Following Information to Help Us Locate Your Data

Guest accounts rely on local device storage. System updates, data cleaning, reinstalling the game, switching devices, or reinstalling the operating system may lead to data loss.
To assist you in retrieving your original character, please provide the following information:

Required information:

  1. The server or region where your original character was created

  2. Your previous character name

  3. Your approximate level or power

  4. Any available recharge receipts or order history (if applicable)

  5. The original device information (system version, whether the system was reinstalled, etc.)

  6. The game ID of your current account


3. Our Technical Team Will Assist in Locating and Restoring Your Data

After receiving your information, we will verify your data based on the following items:

  1. Guest ID history

  2. Login activity records

  3. Recharge binding history

  4. In-game behavior logs

If we successfully match your data, we will:Bind your original data to a new Email account to ensure that your progress will not be lost again in the future.



4. Tips to Prevent Data Loss in the Future

To ensure the safety of your game progress, we recommend completing account binding as soon as you enter the game:

Bind an Phone number Account

Bind an Email Account

Once binding is completed, you can log in to your original character on any device at any time.

📌 Contact Information:

-Miracle Games official DC Community Server: https://discord.gg/mEyWNUtN

-Miracle Games official FB account: https://www.facebook.com/MiracleGamesAppStore

-Miracle Games official X account: https://x.com/mguwp

-Miracle Games official Email: Support@mguwp.com


Thank you for your understanding and support!

—MG Team

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