Experience good games, come to Miracle Games Store！

Dear Player,

If you click “Play / Start Game” and the game does not respond, the window does not pop up, or it stays stuck on “loading / launching” — please follow the steps below to troubleshoot:

1. First, try these basic steps:

1. Restart your computer and try again

Sometimes temporary cache or stuck system processes can prevent the game from launching properly.

2. Run MG Store and the game as Administrator
Right-click → Run as administrator.
This ensures the game has the needed permissions to launch.

2. Check antivirus / firewall interference

Windows Defender or third-party antivirus/firewall software,may block the game process.
Please add the game folder to the trusted/whitelist in your antivirus/firewall software, then restart and try again.

3. Verify system environment and drivers

Ensure your Windows OS is updated to a version supported by the game.

Outdated or faulty graphics drivers may also cause launch failures — please update drivers from OEM (NVIDIA / AMD / Intel) official websites.

4. Still not working? Contact us for help

If the issue persists after trying the above steps, please send us the following information so we can assist you promptly:

1. Game title

2. Your MG account ID

3. System version (e.g. Windows 10 / 11)

4. Screenshot or video of the issue

5. Error messages if any

📌 Contact Information:

-Miracle Games official DC Community Server: https://discord.gg/mEyWNUtN

-Miracle Games official FB account: https://www.facebook.com/MiracleGamesAppStore

-Miracle Games official X account: https://x.com/mguwp

-Miracle Games official Email: Support@mguwp.com

Thank you for your understanding and support!

—MG Team