In-Game “MG Community Customer Service” New Feature Now Live!

Experience good games, come to Miracle Games Store.

Dear Players,

To further enhance your in-game support experience, Miracle Games titles have officially launched a brand-new feature — the “MG Community Customer Service System”! 🎉

💬Feature Highlights
1、Multi-Round Conversation Support – You can now continue chatting with the customer-service team within the same conversation window without opening a new ticket.
2、Resolution & Feedback – When you believe your issue has been resolved, tap “Resolved” to close the case. After that, a satisfaction-rating window (Satisfied / Unsatisfied) will appear, allowing you to provide honest feedback to help us improve service quality.
3、Integrated Message Center – All customer-service replies, system notifications, and official messages are stored in your in-game MG Community Message Center for easy access.

📘FAQ
Q1: Where can I find this feature?
A: Tap the MG Community icon or the support entry within the game to open the customer-service window.

Q2: Can I reply multiple times?

A: Yes! You can continue replying and providing feedback until your problem is fully solved.

Q3: How do I rate the service?
A: After clicking “Resolved”, a rating window will appear where you can choose Satisfied or Unsatisfied to submit your feedback.

📅Launch Information
👉 Launch Date: October 23, 2025
👉 Available In: All Miracle Games titles supporting the in-game MG Community customer-service system

Thank you for your continuous support! We’ll keep optimizing our service system to bring you faster and friendlier assistance. 💖

Our E-mail: Support@mguwp.com
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Our Discord: https://discord.gg/tVFXZwp